FREQUENTLY ASKED QUESTIONS
IS MY CHILD EXPECTED TO WEAR SOMETHING SPECIFIC FOR THEIR CLASS?
Yes, we ask students to observe our dress code. It’s understandable that a new student may not have the correct attire for the first week or 2 of class. After this point, students who come to class unprepared may be asked to sit and watch.
HOW DO I DO A BALLET BUN?
DO YOU HAVE TO HAVE MY CREDIT CARD ON FILE?
Automatic payment is our preferred payment method for automatic monthly tuition. It's the most efficient way to manage a business and allows less room for administrative error. Having a card on file also allows you to charge items to your account such as dress code attire.
WHAT IS THE DOWNPAYMENT FOR?
The downpayment is a one-time payment towards the total cost of the program you’re enrolling in. Paying a little more upfront helps to keep your monthly cost down and encourages consistent enrollment, while allowing us to operate and continue to offer excellent programs and opportunities to our students.
MY CHILD DOESN'T WANT TO DO BALLET, CAN WE JUST SIGN UP FOR THE CLASSES WE WANT?
Ballet is an essential part of the framework for building strong dancers, regardless of how they choose to use these skills in the future. Much of the vocabulary we use in our other classes are based in ballet technique. For this reason, we strongly suggest that our students are enrolled in ballet before they enroll in other classes.
WE CAN'T COMMIT TO MORE THAN ONE DANCE CLASS PER WEEK, CAN WE JUST SIGN UP FOR ONE?
Our programs are designed to offer structured dance training using a progressive curriculum that encourages students to set their own goals and prepares them with the tools to achieve these goals. For this reason, we strongly recommend enrolling in the suggested classes for your child’s age and skill level.
However, we understand scheduling conflicts and would love to have your student join us in the way that works best for your needs at this time. Contact us to find out more about what we can offer until you feel you’re able to attend more than once per week.
IF A CLASS MEETS TWICE A WEEK, CAN WE JUST ATTEND ONE OF THEM?
It is not required that students enroll in multiple days of the same class unless they are enrolled in a progressive program. We still strongly encourage our dancers to be engaged in dance as much as possible if they hope to progress to their desired level or keep up with their peers.
DO WE HAVE TO COMMIT TO THE FULL YEAR?
The short answer is no, you do not have to commit to more than a month at a time.
But because dance is a progressive skill that is developed through consistent practice, it is encouraged that students begin as early as possible in the fall, continue through the school year, and be consistent with their training during the summer. It is expected that large breaks in training will lead to “setbacks” that may require a student to take some time to re-establish certain skills before they can safely jump back into training. We hope that as students progress through a set curriculum they will be prepared to enter a new level every season or two. If a student only participates for a short time they may be asked to repeat a level they have already started, or take a placement assessment to demonstrate that they are ready to progress with their peers.
WHAT IF WE HAVE TO DROP A CLASS AFTER WE'VE ALREADY PAID FOR THE MONTH?
If you decide to withdraw from a class please let us know as soon as possible so that we can alert members of the waiting list that a spot has opened up. If we can fill your spot you can receive a refund for that month’s tuition. Down-payments are non-refundable except in extreme circumstances and will be handled on a case by case basis.
WHAT ARE YOUR COVID PROCEDURES?
MASKS: We are currently leaving the decision to wear a mask or not up to individual families. We support each family’s right to make the best choice for their child. We ask that if your child is showing any sign of illness that you keep them home. If they arrive at the studio showing signs of illness you will be contacted to retrieve them.
SHUTDOWNS: We don’t expect things to shut down, but in the event that one of our students tests positive for Covid we will assess the situation and make the appropriate decision on a class by class basis with the help of local health professionals.
REMOTE LEARNING OPTION: In the case that your child is in mandatory quarantine and cannot attend class, they have the option to attend via Zoom. The link for their class can be found on your parent portal. Classes are not automatically streamed via zoom, so if you need to use this option, please let your teacher know at least 30 minutes prior to the start of class.
WHY IS THE RECITAL SO LATE THIS YEAR?
In the past, we have faced a lot of problems trying to coordinate schedules and the use of the auditorium during the last month of school.
We also want to be able to allow sufficient time to prepare for a performance after students return from a 2 week spring break interruption.
CAN I RECEIVE A REFUND FOR MY TUITION IF WE CHOOSE NOT TO CONTINUE?
Refunds may be issued on a case by case basis. Down-payments are nonrefundable. In general, refunds will not be issued for a month that has already started, if a student is absent because of family vacations, school related activities or additional extra-curricular activities.
IS THERE ANYTHING MY CHILD CAN DO TO IMPROVE FASTER?
Absolutely! Improvement takes time, commitment, and passion. Make sure to enroll in as many classes as you're eligible for. There are also many things you can do at home to supplement classroom learning. Talk to your teachers to see if they have suggestions for your child specifically.